Shipping Policy
Shipping Process
Purchases are shipped from our warehouse by reputed courier agencies. Please allow the following number of days from receipt of your order:
- For India orders: Prepaid orders are processed within 2 business days, while COD orders take 3 business days for verification.
- Orders will be delivered within 3-7 business days upon confirmation.
- Delivery to remote areas may take between 10-12 working days.
Delivery Timing
ORDER DELIVERIES WILL BE MADE BETWEEN:
- 10:00 AM – 6:00 PM, Monday – Saturday (excluding public holidays).
Delivery Confirmation
Goods must be signed for upon delivery. If you are unavailable, please arrange an alternative recipient (e.g., family, colleague, or neighbor). KSHUPA is not responsible for damage after delivery.
For complaints regarding your order, contact Customer Care within 7 business days of delivery for resolution.
Shipping Charges
For Prepaid Orders:
- Below ₹500 – ₹45 shipping charge.
- ₹501 to ₹998 – ₹60 shipping charge.
- Above ₹998 – Free shipping.
For COD Orders:
- Below ₹10,000 – ₹89 shipping charge.
- COD not available for orders above ₹10,000.
Shipping charges vary by destination. Final charges will be displayed at checkout after entering your shipping details.